Shipping & Exchange Policy

Tara Heritage

At Tara Heritage, every creation is handpicked and thoughtfully curated with care. We want your shopping experience to be as special as the pieces you choose. Please read our shipping and exchange policy before placing your order.

1. Shipping Policy

• We offer shipping across India.

• All orders are carefully packed to ensure your purchase reaches you safely and in perfect condition.

• Orders are generally dispatched within 3–5 business days of order confirmation.

• Once dispatched, delivery usually takes 5–10 business days, depending on your location and the courier service.

• A tracking link will be shared with you once your order has been shipped.

• Delivery timelines may vary due to unforeseen circumstances, public holidays, weather conditions, or courier delays.

• Any applicable shipping charges will be displayed at checkout.

2. Return Policy

At Tara Heritage, we do not accept returns or offer refunds on purchases.

We encourage customers to carefully review the product descriptions, images, size details, and other specifications before placing an order.

Please note that all sales are final, except in cases covered under our exchange policy below.

3. Exchange Policy

We understand that sometimes a piece may not be exactly what you expected. While we do not offer returns, we are happy to assist with exchanges under the following conditions:

• Exchange requests must be raised within 48 hours of receiving the order.

• Products must be unused, unworn, unwashed, and in their original condition, with all original tags and packaging intact.

• Products showing signs of wear, damage, alterations, or use will not be eligible for exchange.

• Sale items, discounted products, and customised orders are not eligible for exchange.

• Exchanges are subject to product availability.

• If the requested replacement is unavailable, our team will assist you with an alternative of equivalent value.

Please Note: Customers are responsible for the shipping costs associated with exchanges, unless the exchange is due to an incorrect or damaged product received.

4. Damaged or Incorrect Orders

Your satisfaction matters to us. If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.

To help us resolve the issue, kindly share:

• Your order number.

• Clear photographs and an unboxing video of the product and its packaging.

• A brief description of the issue.

Our team will review your request and assist you with an appropriate resolution.

5. How to Request an Exchange

For exchange-related queries, please reach out to us through our official customer support email or WhatsApp.

Kindly include your order number, product details, and reason for exchange. Our team will guide you through the next steps.

6. Contact Us

For any questions or assistance regarding your order, shipping, or exchanges, please get in touch with us.

Tara Heritage
Email: sales@taraheritage.com
WhatsApp: +919511793503

Thank you for choosing Tara Heritage. Every piece we bring to you is a celebration of timeless craftsmanship, tradition, and elegance.